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Assessing knowledge skills in the NHS: a training needs analysis approach.
1Specialist Librarian, Women and Children's Services, Forrester Cockburn Library, Yorkhill Hospitals, Glasgow G3 8SJ, UK. seona.hamilton@ggc.scot.nhs.uk
A training needs analysis identified staff knowledge gaps, leading to a targeted information skills training program for the NHS Greater Glasgow & Clyde Library Network. This ensures training effectively meets staff needs.
Area of Science:
- Library and Information Science
- Health Sciences Education
Background:
- Library staff at NHS Greater Glasgow & Clyde (NHSGGC) Library Network identified a need for improved information skills training.
- Existing training programs required evaluation to ensure they were fit for purpose and met current staff needs.
Purpose of the Study:
- To conduct a training needs analysis to inform the development of a targeted information skills training program.
- To understand the specific knowledge and skills required by staff and how library training could best support these.
Main Methods:
- A survey was designed utilizing a recognized information skills competency framework.
- The survey was distributed to library staff to assess current knowledge and identify training requirements.
- Data analysis informed the development of a comprehensive training plan.
Main Results:
- The survey achieved a strong response rate, providing valuable insights into staff training needs.
- A detailed training plan was successfully developed for the NHSGGC Library Network.
- The needs analysis directly supported the creation of a fit-for-purpose training program.
Conclusions:
- Training needs analysis is a crucial step in developing effective and relevant staff development programs.
- A systematic approach, based on competency frameworks, ensures training initiatives align with organizational goals.
- The developed training plan provides a roadmap for enhancing information skills within the library network.
