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Evaluating ecommerce websites cognitive efficiency: an integrative framework based on data envelopment analysis

Corrado Lo Storto1

  • 1University of Naples Federico II, Department of Industrial Engineering, Piazzale V. Tecchio n. 80, 80125 Naples, Italy. corrado.lostorto@unina.it

Applied Ergonomics
|May 24, 2013
PubMed

Keywords:
AmbiguityCognitionData envelopment analysisEfficiencyElectronic commerceHuman–computer interactionUncertaintyWebsite

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