Jove
Visualize
Contact Us
JoVE
x logofacebook logolinkedin logoyoutube logo
ABOUT JoVE
OverviewLeadershipBlogJoVE Help Center
AUTHORS
Publishing ProcessEditorial BoardScope & PoliciesPeer ReviewFAQSubmit
LIBRARIANS
TestimonialsSubscriptionsAccessResourcesLibrary Advisory BoardFAQ
RESEARCH
JoVE JournalMethods CollectionsJoVE Encyclopedia of ExperimentsArchive
EDUCATION
JoVE CoreJoVE BusinessJoVE Science EducationJoVE Lab ManualFaculty Resource CenterFaculty Site
Terms & Conditions of Use
Privacy Policy
Policies

Related Experiment Videos

Evaluation of a practice information leaflet.

R S Bhopal1, W H Gilmour, C W Fallon

  • 1Division of Community Medicine, University of Newcastle, Newcastle upon Tyne, England.

Family Practice
|June 1, 1990
PubMed
Summary

Distributing practice information leaflets significantly improved patient knowledge about practice organization. Patients also demonstrated increased self-referral to nurses and better adherence to telephone call policies.

Related Concept Videos

You might also read

Related Articles

Articles linked to this work by shared authors, journal, and citation graph.

Sort by
Same author

Population-weighted degree-days: The global shift between heating and cooling.

Energy and buildings·2023
Same author

Complex differences in infection rates between ethnic groups in Scotland: a retrospective, national census-linked cohort study of 1.65 million cases.

Journal of public health (Oxford, England)·2021
Same author

COVID19 - Why open and honest public dialogue is needed.

Public health·2020
Same author

COVID-19: Immense necessity and challenges in meeting the needs of minorities, especially asylum seekers and undocumented migrants.

Public health·2020
Same author

The challenge of using routinely collected data to compare hospital admission rates by ethnic group: a demonstration project in Scotland.

Journal of public health (Oxford, England)·2019
Same author

A glossary for the first World Congress on Migration, Ethnicity, Race and Health.

Public health·2019

Area of Science:

  • Health Services Research
  • Patient Education
  • Primary Care Management

Background:

  • Effective patient communication is crucial in primary care settings.
  • Information leaflets can serve as a tool to enhance patient understanding and engagement.
  • Assessing the impact of patient information materials is vital for service improvement.

Purpose of the Study:

  • To evaluate the effectiveness of a practice information leaflet in improving patient knowledge.
  • To assess patient attitudes towards and utilization of practice information leaflets.
  • To measure changes in patient behavior, including consultation patterns and communication timing.

Main Methods:

  • Distribution of 5,000 practice information leaflets over 10 months in a Glasgow practice.

Related Experiment Videos

  • Assessment of patient attitudes, leaflet usage, and knowledge changes via surveys.
  • Measurement of consultation patterns with practice nurses and timing of incoming telephone calls.

    • Main Results:

    • Most patients found the leaflet useful, read it, kept it, and referred to it.
    • Patients who received the leaflet showed significantly higher knowledge scores (7.5) compared to control groups (5.2 and 5.7).
    • Statistically significant improvements in knowledge were observed for 10 out of 15 questions. Behavioral changes included increased self-referral to nurses (37% vs 29%) and more appropriate timing of telephone calls (23% vs 11%).

    Conclusions:

    • Practice information leaflets are an effective tool for enhancing patient knowledge about practice organization.
    • Leaflet distribution can positively influence patient behavior, leading to increased self-management and better adherence to practice protocols.
    • The study demonstrates the utility of information leaflets in improving patient engagement and optimizing primary care services.