Healthcare performance turned into decision support.

Area of Science:

• Healthcare Management
• Organizational Psychology
• Public Health

Background:

• Employee absence presents a significant challenge in the healthcare sector.
• Understanding the drivers of employee absence is crucial for effective workforce management.

Purpose of the Study:

• To identify and analyze factors influencing employee absence in healthcare.
• To develop a management framework for assessing and mitigating absence-related risks.

Main Methods:

• Quantitative literature review and organizational case studies.
• Analysis of employee satisfaction surveys correlated with absence rates.
• Exploration of causal relationships and comparison with existing literature.

Main Results:

• Four key factors, including social capital components (general satisfaction, fairness, reliance, cooperation), strongly correlate with employee absence.
• A management framework integrating these factors provides holistic insights into absence determinants.

Conclusions:

• The developed framework serves as a decision support tool for leaders to manage employee absence.
• Findings offer valuable information for hospital management to promote healthier work environments and reduce absence.
• Results, primarily from the healthcare sector, are applicable to managing employee absence effectively.