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Great expectations: what do patients expect and how can expectations be managed?
1King’s College London Dental Institute, London, UK. tim.newton@kcl.ac.uk
Journal of Orthodontics
|June 25, 2013
Summary
Patient treatment expectations significantly impact satisfaction. This article examines how expectations form, vary between patient groups, and relate to unrealistic expectations in body dysmorphic disorder.
Area of Science:
- Psychology
- Medical Sociology
Background:
- Patient satisfaction is closely linked to treatment expectations.
- Expectations encompass both treatment outcomes and processes.
Purpose of the Study:
- To explore the formation of patient treatment expectations.
- To examine variations in expectations across different patient demographics.
- To investigate the psychopathology of unrealistic expectations, particularly in body dysmorphic disorder.
Main Methods:
- Literature review on expectation formation.
- Comparative analysis of patient groups.
- Case study exploration of body dysmorphic disorder.
Main Results:
- Expectations are shaped by various psychological and social factors.
- Significant differences in expectations exist among patient populations.
- Unrealistic expectations are a core feature in body dysmorphic disorder.
Conclusions:
- Understanding expectation formation is crucial for enhancing patient satisfaction.
- Addressing unrealistic expectations is vital for effective treatment, especially in specific disorders like body dysmorphic disorder.
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