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Developing and implementing a computerized nursing quality control system in a tertiary general medical center in
Ilya Kagan1, Rachel Cohen, Miri Fish
1Rabin Medical Center, Petakh Tikva (Dr Kagan and Mss Cohen and Fish), Department of Nursing, Tel Aviv University, Tel Aviv (Dr Kagan), and Clalit Health Management, Main Office, Tel Aviv (Ms Perry Mezare), Israel.
Abstract:
This article describes the development and implementation of the Nursing Quality Indicators Scale and a quality control system for hospital nursing care, which allows universal access to all external and internal audit results, thus ensuring complete data transparency. Standardized indicators make departments' performance comparable. Key to the new system is nurses' self-audit and responsibility for making quality improvements at the ward level.
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