Developing and implementing a computerized nursing quality control system in a tertiary general medical center in...

Area of Science:

• Healthcare Management
• Nursing Practice
• Quality Improvement

Background:

• Hospital nursing care quality requires robust assessment and monitoring systems.
• Existing quality control methods may lack transparency and inter-departmental comparability.
• Empowering nurses in quality improvement initiatives is crucial for effective change.

Purpose of the Study:

• To develop and implement a Nursing Quality Indicators Scale.
• To establish a transparent quality control system for hospital nursing care.
• To promote nurses' self-audit and accountability for ward-level quality improvements.

Main Methods:

• Development of the Nursing Quality Indicators Scale.
• Implementation of a quality control system with universal access to audit results.
• Standardization of performance indicators for inter-departmental comparison.
• Integration of nurses' self-audit mechanisms into the quality control process.

Main Results:

• The developed system ensures complete data transparency for all external and internal audits.
• Standardized indicators enable objective comparison of performance across different hospital departments.
• The system facilitates nurses' active participation in identifying and implementing quality improvements at the ward level.

Conclusions:

• The Nursing Quality Indicators Scale and associated quality control system improve transparency and comparability in hospital nursing care.
• Empowering nurses through self-audit fosters a culture of continuous quality improvement at the unit level.
• This approach provides a framework for standardized, data-driven enhancements in nursing practice.