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A conceptual model for culture change evaluation in nursing homes
Christine W Hartmann1, A Lynn Snow, Rebecca S Allen
1Center for Health Quality, Outcomes, and Economic Research, Bedford VA Medical Center, 200 Springs Road, Bedford, MA 01730, USA; Department of Health Policy and Management, Boston University School of Public Health, 715 Albany Street, Boston, MA 02118, USA.
This study introduces the Nursing Home IMPACT model for assessing nursing home culture change. It guides improvements in resident care by evaluating multiple stakeholder perspectives across various domains.
Area of Science:
- Gerontology
- Healthcare Management
- Organizational Psychology
Background:
- Nursing home culture significantly impacts resident care quality and outcomes.
- Existing models for assessing culture change in nursing homes lack comprehensiveness.
- There is a need for a structured approach to evaluate and guide cultural transformation in long-term care settings.
Purpose of the Study:
- To develop and describe the Nursing Home Integrated Model for Producing and Assessing Cultural Transformation (Nursing Home IMPACT).
- To provide a comprehensive framework for evaluating culture change in nursing homes.
- To offer guidance for practitioners seeking to improve resident care through cultural enhancement.
Main Methods:
- The Nursing Home IMPACT model is structured into four categories: meta constructs, care practices, workplace practices, and environment of care.
- Multiple domains are included under each category, providing a detailed framework.
- Triangulated assessment methods are employed, capturing diverse stakeholder perspectives (residents, families, staff, management, leadership).
Main Results:
- The model offers a comprehensive structure for assessing nursing home culture.
- It incorporates detailed, multi-perspective assessment methods.
- The model identifies areas of successful culture change and areas needing modification.
Conclusions:
- The Nursing Home IMPACT model provides a robust tool for guiding culture change initiatives in nursing homes.
- It emphasizes the critical role of diverse stakeholder perspectives in achieving successful cultural transformation.
- This model can facilitate targeted improvements in resident care and overall quality of life.
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