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Published on: March 14, 2017
[Management by objectives: an experience by transfusion and immunology service in Rabat]
M Essakalli1, O Atouf, S Ouadghiri
1Université Mohammed V Souissi, faculté de médecine et de pharmacie, Rabat, Maroc; Service de transfusion et d'hémovigilance, centre hospitalier Ibn Sina, Rabat, Maroc.
Summary
Management by objectives improved health services. This pilot study demonstrated enhanced resource optimization and achieved national reference laboratory status for a blood transfusion and haemovigilance service.
Area of Science:
- Health Management
- Blood Transfusion Services
- Haemovigilance
Context:
- Pilot study conducted at Ibn Sina Hospital, Rabat (2009-2011).
- Focus on blood transfusion and haemovigilance service.
- Application of management by objectives (MBO) in a healthcare setting.
Purpose:
- To describe the four-step implementation of the MBO method.
- To evaluate the usefulness of MBO in health management.
- To assess the impact of MBO on a specific hospital service.
Summary:
- The study involved human resource preparation, contract elaboration with strategic objectives, action implementation, and evaluation using monitoring indicators.
- Key objectives included strengthening service activities and achieving reference status.
- The MBO process was systematically applied over two years.
Impact:
- Achieved clinical governance level and national laboratory of reference in histocompatibility.
- Optimized human and financial resources within the service.
- Demonstrated the effectiveness of MBO in improving healthcare service performance and outcomes.
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