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Telepulmonology in the Netherlands: effect on quality and efficiency of care
Leonie Thijssing1, Job P van der Heijden, Niels H Chavannes
1Center for Human Factors Engineering of Health Information Technology Department of Medical Informatics, Academic Medical Center-University of Amsterdam, Amsterdam, The Netherlands.
Abstract:
In telepulmonology a general practitioner (GP) digitally consults a local pulmonologist. This study assessed the effect of telepulmonology on quality and efficiency of care. Efficiency of care was measured as the percentage of prevented physical referrals. Quality of care was measured using 5 indicators. Thirty-one percent of the TelePulmonology Consultations (TPCs) were sent to prevent a physical referral, the other TPCs were sent to ask for advice of the pulmonologist. Sixty-eight percent of the TPCs sent to prevent a physical referral indeed prevented a physical referral. Eighteen percent of the TPCs sent for advice resulted in a physical referral on advice of the pulmonologist. These patients would not have been referred without telepulmonology.
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