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Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care

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Published on: February 16, 2011

COLLABORATE©: A Universal Competency-Based Paradigm for Professional Case Management, Part II: Competency

Teresa M Treiger¹, Ellen Fink-Samnick

¹Ascent Care Management, LLC, 3 Mosesso Drive, Holbrook, MA 02343, USA. info@collaboratecm.com

Professional Case Management

|August 9, 2013

Summary

A new competency-based case management model is essential for navigating constant industry changes and improving patient outcomes. This value-driven approach unifies professionals, moving beyond business priorities to focus on essential skills for agile practice.

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Last Updated: May 9, 2026

Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care

Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care

Published on: February 16, 2011

Area of Science:

Healthcare Management
Professional Competencies
Value-Based Care

Background:

Current case management models are often driven by business priorities, leading to a fragmented professional identity.
The practice of case management spans diverse professional disciplines and educational backgrounds.
Existing models may not adequately address the evolving needs of the healthcare landscape.

Purpose of the Study:

To define competencies for a new paradigm of case management.
To establish a value-driven foundation for case management practice.
To propose a unified, strengths-based identity for case managers.

Main Methods:

This article is the second in a 3-article series.
The proposed model is applicable across all healthcare sectors.
The approach focuses on defining core competencies for case management practice.

Main Results:

A shift towards a competency-based model is necessary due to constant industry changes.
Agile and adaptable case managers are crucial for optimal patient outcomes.
The proposed model offers a unified identity for case management, irrespective of discipline or setting.

Conclusions:

The healthcare industry is in constant flux, requiring adaptable case management professionals.
A competency-based model provides a fluid framework for case management practice in any setting.
This advanced model unifies case management professionals around a strengths-based identity, fostering career advancement.