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Essential questions: accuracy, errors and user perceptions in a drag/drop user-composable electronic health record.
Yalini Senathirajah1, David Kaufman, Suzanne Bakken
1SUNY Downstate Medical Center, Department of Medical Informatics.
The MedWISE electronic health record system demonstrated comparable accuracy to conventional systems, with users finding it easy to use and useful. Clinicians reported reduced cognitive workload and were unconcerned about potential errors.
Area of Science:
- Health Informatics
- Human-Computer Interaction
- Clinical Decision Support
Background:
- Electronic health records (EHRs) are crucial for modern healthcare delivery.
- User-composable EHRs offer potential for improved workflow and efficiency.
- Assessing the accuracy, error potential, and user perception of novel EHR designs is essential.
Purpose of the Study:
- To evaluate the accuracy and error profiles of the MedWISE user-composable EHR.
- To assess clinician user perceptions of MedWISE's ease of use and usefulness.
- To compare MedWISE performance and user experience against a conventional EHR system.
Main Methods:
- A mixed-methods laboratory study was conducted with 18 clinicians at an academic medical center.
- 12 clinicians used the MedWISE system, while 6 used a conventional EHR.
- Data collection included assessment accuracy, error analysis, and user perception surveys (Likert scale).
Main Results:
- MedWISE users exhibited comparable assessment accuracy to conventional system users.
- A low risk of diagnosis momentum error (1/10) was observed with MedWISE.
- Users rated ease of use (3.79/5) and usefulness (4.00/5) favorably, with 10/12 reporting reduced cognitive workload.
Conclusions:
- The MedWISE user-composable EHR is accurate and perceived positively by clinicians.
- The system offers benefits in terms of cognitive load reduction and usability.
- Further methods are suggested for elucidating risks in both innovative and current EHR systems.
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