Using the patient engagement framework to develop an institutional mobile health strategy

Area of Science:

• Healthcare technology
• Chronic disease management
• Patient engagement

Background:

• The rising prevalence of chronic conditions poses a significant challenge to global healthcare systems.
• A growing number of patients with chronic illnesses own mobile phones, presenting a new avenue for care.
• Mobile technology can potentially bridge gaps in reaching diverse patient populations, including minorities and those of lower socioeconomic status.

Purpose of the Study:

• To explore the potential of mobile technologies for engaging patients with chronic conditions.
• To propose a framework for the adoption of mobile health applications in clinical practice.
• To guide clinical nurse specialists in leveraging mobile phones for patient and caregiver outreach.

Main Methods:

• Review of current literature on mobile technology in healthcare.
• Adaptation of the Patient Engagement Framework for mobile health (mHealth) adoption.
• Discussion of strategies for integrating mobile technologies into chronic care management.

Main Results:

• While robust evidence for widespread adoption is pending, mobile phones offer a viable channel for patient engagement.
• The modified Patient Engagement Framework provides a structured approach for healthcare institutions.
• Initial steps can be taken to integrate mobile technologies for patient and family communication.

Conclusions:

• Mobile phones represent a significant opportunity to enhance patient engagement and care for individuals with chronic conditions.
• Healthcare institutions should proactively develop strategic plans for adopting mHealth solutions.
• The modified Patient Engagement Framework can facilitate a systematic transition towards mobile health integration.