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Related Concept Videos

Frustration and Conflict: Approach-Approach, Approach-Avoidance01:20

Frustration and Conflict: Approach-Approach, Approach-Avoidance

Frustration occurs when people are obstructed or prevented from achieving a desired goal or fulfilling a perceived need. For example, when someone's input is ignored in a discussion, it can lead to feelings of frustration. Conflict, however, arises from opposing interests, goals, or actions. Conflicts can take various forms based on the nature of these opposing desires or goals.
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Frustration and Conflict: Avoidance-Avoidance, Double-Approach Avoidance01:14

Frustration and Conflict: Avoidance-Avoidance, Double-Approach Avoidance

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Managing Impressions

Impression management encompasses individuals' deliberate efforts to shape how others perceive them during social interactions. This behavior is often employed to conform to social norms, secure approval, or pursue specific goals. While it involves selective self-presentation, it is not necessarily deceptive; individuals frequently present authentic aspects of themselves that align with situational demands.Common strategies include:Ingratiation: where individuals use flattery or agreeableness...
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Coping strategies are methods people use to manage, tolerate, or reduce the effects of stressors. These strategies involve both behavioral and psychological actions to handle stressful situations. One common approach is problem-focused coping, which aims to change or eliminate the source of stress rather than merely addressing its consequences. This method involves taking direct action to resolve the issue causing stress.
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Impression Management Techniques III: Aligning Actions01:29

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Aligning actions are communicative strategies individuals employ to maintain social harmony and preserve personal identity in the face of potential disruptions to social norms. These actions are particularly important in managing social impressions when one's behavior might be seen as inappropriate, incompetent, or morally questionable.Types of Aligning ActionsThe three principal types of aligning actions are disclaimers, accounts, and apologies.DisclaimersDisclaimers are preventive; they are...
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Emotion-focused coping refers to a set of strategies aimed at managing the emotional impact of stressors, rather than directly addressing their causes. This approach involves altering one's emotional response to stressful situations to reduce their psychological effects. For example, individuals might talk with a friend or engage in activities like journaling to express their feelings. Such actions can help achieve emotional clarity or release, providing the psychological stability needed to...

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Related Experiment Video

Updated: May 8, 2026

Task Interruption and Resumption Paradigm for Testing the Activation and Pursuit of an Abstract Thinking Goal
06:45

Task Interruption and Resumption Paradigm for Testing the Activation and Pursuit of an Abstract Thinking Goal

Published on: April 18, 2017

Conflict management.

M Gray1

  • 1Executive Director, American Occupational Therapy Certification Board, Rockville, MD.

Occupational Therapy in Health Care
|August 17, 2013
PubMed
Summary
This summary is machine-generated.

This case study explores workplace conflict resolution strategies. It highlights how ignoring conflict escalates problems, emphasizing effective approaches for maintaining professional respect and authority.

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Area of Science:

  • Workplace Psychology
  • Organizational Behavior
  • Conflict Management Studies

Background:

  • Workplace conflict, particularly coworker undermining, is a prevalent issue.
  • Unresolved conflict can escalate, negatively impacting the work environment.
  • Effective conflict resolution is crucial for maintaining professional dynamics.

Purpose of the Study:

  • To illustrate various conflict resolution approaches in a common workplace scenario.
  • To analyze the effectiveness of different conflict resolution strategies.
  • To underscore the importance of addressing and resolving workplace disputes.

Main Methods:

  • Fictitious case study analysis.
  • Identification of common workplace conflict scenarios.
  • Comparative illustration of resolution techniques.

Main Results:

  • Ignoring conflict leads to worsening problems.
  • Certain resolution approaches are more effective than others.
  • Proactive conflict management preserves respect and authority.

Conclusions:

  • Addressing workplace conflict is essential for a healthy environment.
  • Strategic conflict resolution is key to mitigating negative impacts.
  • Effective strategies prevent the escalation of interpersonal issues.