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Published on: September 19, 2019
What child welfare staff say about organizational culture
Robin Spath1, Virginia C Strand, Stephanie Bosco-Ruggiero
1University of Connecticut, USA.
Abstract:
This article examines the factors that can affect job satisfaction, organizational culture and climate, and intent to leave at a public child welfare agency. Findings from focus group data collected from direct line, middle, and senior managers revealed a passive defensive culture. The authors discuss concrete organizational interventions to assist the agency in shifting to a constructive oriented culture through enhancements in communication, including supervision and shared decisionmaking, recognition and rewards, and improvement in other areas related to working conditions.
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