[Quality management in pathology--an executive function and political implications]

Area of Science:

• Medical quality management
• Healthcare administration

Background:

• Quality management (QM) is an essential executive function focused on service quality and customer satisfaction.
• Germany mandates quality management systems (QMS) in all medical facilities, though specific details and certification are not regulated.
• Pathology institutions increasingly pursue voluntary external quality assurance (e.g., quality circles, round robin trials) and certifications.

Purpose of the Study:

• To discuss fundamental QM concepts.
• To explore pathology-specific QM aspects.
• To consider implications for professional associations.

Main Methods:

• Literature review and discussion of QM principles.
• Analysis of current QM implementation in German medical facilities, particularly pathology.
• Examination of voluntary external quality assurance measures and standards like ISO 9001:2008.

Main Results:

• While QM is legally mandated in Germany, its implementation and certification lack specific regulation.
• Many pathology institutions have adopted voluntary external quality assurance and certification over the past decade.
• Established QM standards, such as ISO 9001:2008, can guide non-certified institutions.

Conclusions:

• QM is crucial for medical service quality and patient expectations.
• The voluntary adoption of external quality assurance and adherence to standards like ISO 9001:2008 are beneficial for pathology institutions.
• Further discussion is needed regarding QM implications for professional associations in pathology.