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Characterization of the Sense of Agency over the Actions of Neural-machine Interface-operated Prostheses

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Regulated provider perceptions of feedback reports.

Hannah M O'Rourke¹, Kimberly D Fraser, Anne-Marie Boström

¹Faculty of Nursing, University of Alberta, Edmonton, Alberta, Canada.

Journal of Nursing Management

|September 11, 2013

Summary

This summary is machine-generated.

Front-line regulated care providers in long-term care settings understood and found feedback reports useful for improving resident care. Sharing unit-level quality data with these providers is recommended for enhanced care delivery.

Keywords:

audit feedback long-term care quality improvement

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Area of Science:

Healthcare Quality Improvement
Long-Term Care Management
Health Services Research

Background:

Audit and feedback interventions are underutilized for front-line staff in long-term care.
Targeting front-line providers with quality improvement data is a novel approach.

Purpose of the Study:

To assess regulated care providers' understanding and perceptions of feedback reports.
To evaluate the utility of feedback reports for quality improvement in Canadian long-term care.

Main Methods:

Cross-sectional survey design in four Canadian long-term care facilities.
Feedback reports distributed to front-line regulated care providers over 13 months.
Post-feedback survey administered to assess understanding and perceptions.

Main Results:

78% of providers understood the feedback reports.
64% found the reports useful for resident care changes.
Provider role influenced report perceptions; nurses' understanding correlated negatively with perceived usefulness.

Conclusions:

Front-line regulated care providers are suitable recipients for feedback reports.
Sharing unit-level care quality data with direct care providers and managers is advised.
Feedback mechanisms can support quality improvement initiatives in long-term care settings.