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Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care
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Program change through mental health planning.

F B Fogelso1, H W Demone

  • 1Laboratory of Community Psychiatry, Department of Psychiatry, Harvard Medical School, 58 Fenwood Road, 02115, Boston, Mass..

Community Mental Health Journal
|November 2, 2013
PubMed
Summary
This summary is machine-generated.

Innovative program change requires a credible planning system with clear objectives and flexible coalitions. Effective strategies neutralize conflict through open communication and participation.

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Area of Science:

  • Health Services Research
  • Organizational Change Management
  • Public Policy Analysis

Background:

  • The Massachusetts Mental Health Planning Project provides a case study for understanding complex planning environments.
  • Divergent forces and lack of a neutral sanctioning body complicate innovative program change initiatives.

Purpose of the Study:

  • To examine the critical factors for successful planning of innovative program change.
  • To identify strategies for establishing credibility and managing conflict in planning processes.

Main Methods:

  • Analysis of selected experiences from the Massachusetts Mental Health Planning Project.
  • Qualitative examination of planning dynamics, including communication, participation, and conflict.

Main Results:

  • Planning bodies require autonomy and credibility as legitimate change systems.
  • Key success factors include open communication, two-way participation, flexibility, and clear objectives.
  • Conflict neutralization and adaptive coalition-building are essential strategies.

Conclusions:

  • Establishing a credible, autonomous planning system is crucial for driving innovative program change.
  • Effective management of diverse stakeholder interactions and conflicts is vital for successful implementation.
  • Flexible strategies and clear objectives facilitate navigating complex planning landscapes.