Risks of Burnout Among Mobile Crisis Team Workers in a Southern U.S. State: A Pilot Study of Work Climate and
Junfei Lu1, Karen A Johnson2, Paige Parish1
1University of Alabama, Tuscaloosa, USA.
Abstract:
The present pilot study examined burnout symptoms among frontline mental health workers in Mobile Crisis Teams (MCTs) and explored their associations with perceived work climate (an indicator of organizational resources) and individual mindfulness (an indicator of personal resources) after controlling for sex, race, and work experience, based on the Job Demands-Resources model. Survey data were collected from 50 participants offering mobile crisis services across 11 community mental health centers in a southern U.S. state, representing the full set of centers that had received funding to provide mobile crisis services statewide. Findings showed that 31.3% and 14.6% of participants disclosed moderate to high degrees of exhaustion and depersonalization - two key burnout symptoms. Also, the results of regression analyses indicated that individual mindfulness and work climate specifically helped predict participants' exhaustion and depersonalization, respectively, after controlling for sex, race, and work experience. Implications were discussed for burnout prevention among workers in MCTs.
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