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Conversational flow promotes solidarity.

Namkje Koudenburg1, Tom Postmes, Ernestine H Gordijn

  • 1Department of Social Psychology, University of Groningen, Groningen, The Netherlands.

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Summary
This summary is machine-generated.

Smooth conversation flow, not just content, builds social solidarity. Disrupting conversational flow hinders feelings of belonging and group unity, impacting shared social identity.

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Area of Science:

  • Social Psychology
  • Communication Studies
  • Human-Computer Interaction

Background:

  • Social interaction is key to developing a sense of
  • Previous research emphasized interaction content for unity and belonging.
  • This study examines the form of interaction, specifically conversational flow.

Purpose of the Study:

  • To investigate if conversational flow, independent of content, signals social solidarity.
  • To determine if disrupted conversations reduce feelings of belonging and group entitativity.
  • To explore the role of subjective experience and control in conversational flow's impact.

Main Methods:

  • Tested unacquainted and acquainted dyads communicating via headsets.
  • Manipulated conversational flow by introducing auditory feedback delays.
  • Compared disrupted conversations to a control condition (no delay).

Main Results:

  • Smoothly coordinated conversations enhanced feelings of belonging.
  • Perceptions of group entitativity increased with better conversational flow.
  • These effects were independent of conversation content and driven by subjective flow experience.

Conclusions:

  • The form of social interaction, particularly conversational flow, is a potent cue for group solidarity.
  • Disrupted flow negatively impacts belonging and entitativity, often beyond conscious control.
  • Findings have implications for how communication technology shapes social identity.