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Related Concept Videos

Barriers to Effective Communication II01:21

Barriers to Effective Communication II

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The barriers to effective communication also include cultural barriers, semantic barriers, gender barriers, and time constraints.
Cultural barriers:
Differences in values, beliefs, religion, knowledge, and tradition can significantly impact communication. Awareness of nonverbal cues is critical, especially when conversing with a patient from a different culture. What appears appropriate in one culture may be inappropriate in another.
Semantic barriers:
As a result of their tendency to use...
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Barriers to Effective Communication I01:30

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A communication barrier is any distortion or interruption during a conversation, resulting in miscommunication of the message. A good communicator should know these barriers and continuously check for the listener's understanding by obtaining feedback.
Communication barriers include the following:
Physiological barriers: They are limitations caused by a person's health condition or disability, such as hearing loss, poor eyesight, illness, or unconsciousness. An example to overcome this...
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Design Example01:23

Design Example

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The innovation of touch-tone telephony revolutionized the telecommunications industry by replacing the traditional rotary dial with a dual-tone multi-frequency (DTMF) signaling system. This system uses a matrix-style keypad with buttons arranged in four rows and three columns, creating 12 distinct signals each assigned to a pair of frequencies. Each button press results in a simultaneous generation of two sinusoidal tones – one from a low-frequency group (697 to 941 Hz) and one from a...
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Stereotypes, Prejudice, and Discrimination02:55

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Humans are very diverse and although we share many similarities, we also have many differences. The social groups we belong to help form our identities (Tajfel, 1974). These differences may be difficult for some people to reconcile, which may lead to prejudice toward people who are different. Prejudice is a negative attitude and feeling toward an individual based solely on one’s membership in a particular social group (Allport, 1954; Brown, 2010). Prejudice is common against people who...
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Community Based Intervention01:30

Community Based Intervention

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Community-based interventions in mental health represent a paradigm shift from institution-centered care to treatments embedded within the fabric of local communities. By prioritizing inclusion and leveraging existing societal structures, this approach fosters a supportive environment conducive to addressing mental health challenges while promoting individual dignity and agency.
Foundations of Community Mental Health Programs
Central to the success of community-based interventions is the...
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Communication01:28

Communication

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Sharing information, concepts, and emotions to foster mutual understanding is communication. The sender, recipient, and transaction must be considered in this manner. The sender is the person who shares the message, the recipient is the person who receives and understands the message, and the transaction is the method used to deliver the message and the variables that affect the communication's context and surroundings. The nurse-client connection is built on therapeutic communication.
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Related Experiment Video

Updated: May 5, 2026

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Developing inclusive employment: lessons from Telenor Open Mind.

Laura Kalef1, Magda Barrera1, Jody Heymann1

  • 1McGill Institute for Health and Social Policy, McGill University, Montreal, QC, Canada.

Work (Reading, Mass.)
|November 29, 2013
PubMed
Summary

The Telenor Open Mind program successfully integrates individuals with disabilities into the workforce through job training and paid internships. This initiative boosts employment rates, enhances participant well-being, and benefits society by creating new taxpayers.

Keywords:
Disabilityequityinclusionpublic-private partnershipwork

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Area of Science:

  • Disability Studies
  • Vocational Rehabilitation
  • Sociology of Work

Background:

  • Low employment rates persist for individuals with disabilities despite legal advancements.
  • Workforce inclusion programs offer significant economic and social benefits.

Purpose of the Study:

  • To explore the Telenor Open Mind program, a Norwegian initiative supporting disability employment.
  • To examine the program's role as a pathway for individuals with disabilities into the workplace.

Main Methods:

  • Qualitative case study of the Telenor Open Mind Program.
  • Field research in Oslo (2011) including interviews and observations.

Main Results:

  • The program features a 3-month training followed by a 21-month paid internship.
  • Achieved a 75% employment rate post-program with high participant satisfaction.
  • Participants reported increased self-confidence and social development.

Conclusions:

  • The Telenor Open Mind program benefits participants, the company, and society.
  • Participants gain skills, experience, and employability.
  • The company benefits from reduced sick leave and dedicated employees; society gains taxpayers.