Relationship of perceived empathy to nurses' communication
Related Experiment Video
Updated: Aug 14, 2026

Virtual Agent for Real-Time Motivational Interviewing by Integrating Adaptive Nonverbal Behavior and Language Models
Published on: December 23, 2025
Abstract:
Relationship between empathy as perceived by a helpee and the communication of a helper in a therapeutic encounter was investigated in an exploratory, descriptive analysis of verbal and vocal communicative behaviors of nurses. A stimulation was designed whereby a nurse interacted with an actress role playing the part of a patient in a physician's office. Overall verbal and vocal behaviors of high empathizers did not differ from verbal and vocal behaviors of low empathizers. A broad theoretical model of the perception of empathy is suggested, one incorporating all three channels of communication (verbal nonverbal, and vocal) and accounting for the congruency among these channels.
Related Concept Videos
Empathy
Levels of Communication I: Intrapersonal, Interpersonal, and Small Group
We can participate in these relationships through verbal, nonverbal, and mediated communication. We engage in verbal communication when we use words during our interaction to convey specific meanings. On the other hand, nonverbal communication refers to various factors that can impact how we understand each other—for example, facial expressions.
We interact with others using mediated technologies like the...
Therapeutic Communication
Verbal communication depends on language or a prescribed way of using words so that people can share information effectively. The critical aspects of verbal...
Techniques of therapeutic communication I: Active Listening, Sharing Observations, Validation, and Using Touch
Therapeutic communication is not the same as social interaction. Social interaction has no goal or purpose and consists of casual information sharing, whereas therapeutic communication has a plan or purpose for the conversation. Therapeutic...
Role of Communication in the Nursing Process II: Planning and Implementation
Nurses' Legal Responsibilities II
Communication between nurses and patients...