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Enhancing nursing practice by utilizing voice recognition for direct documentation.

Jason Fratzke1, Sharon Tucker, Heidi Shedenhelm

  • 1Author Affiliations: Nurse Administrator (Mr Fratzke), Mayo Clinic, Rochester, Minnesota; Director of Nursing Research and Evidence-Based (Dr Tucker), Department of Nursing Services and Patient Care, University of Iowa Hospitals and Clinics, Iowa City, Iowa; Nurse Manager (Ms Shedenhelm), Mayo Clinic, Rochester, Minnesota; Director (Ms Arnold), Multidisciplinary Simulation Center, Cleveland Clinic Abu Dhabi; Information Technology Specialist (Mr Belda), Mayo Clinic, Rochester, Minnesota; Chief Technology Officer (Mr Petera), VoiceViewer Technologies, Inc, Casper, Wyoming.

The Journal of Nursing Administration
|January 24, 2014
PubMed
Summary
This summary is machine-generated.

Voice recognition (VR) software shows potential for documenting nursing care but faces challenges. Nurse acceptance depends on addressing technical issues, providing training, and minimizing workflow interference for successful adoption.

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Area of Science:

  • Nursing Informatics
  • Human-Computer Interaction
  • Health Information Technology

Background:

  • Nursing time is valuable and often consumed by documentation.
  • Innovative strategies are needed to preserve nursing time for direct patient care.
  • Electronic health records (EHRs) require efficient documentation methods.

Purpose of the Study:

  • To examine the utility, feasibility, and acceptability of voice recognition (VR) software for EHR documentation in a simulated nursing environment.
  • To identify barriers and facilitators for the adoption of VR technology in nursing practice.

Main Methods:

  • A phase 1 trial involving 5 iterative experiments.
  • Incorporated observations and feedback from nurse participants.
  • Focused on refining speech detection, technology, software, and processes.

Main Results:

  • Utility ratings for VR software improved over the study period.
  • Interference with nursing care remained a significant concern.
  • Nurses preferred traditional keyboard entry due to software/technical issues and cultural shifts.

Conclusions:

  • Voice recognition software has potential but requires significant refinement for nursing practice.
  • Successful adoption hinges on nurse receptiveness, perceived benefits, adequate training, and minimizing usability barriers.
  • Addressing technical and workflow integration challenges is crucial for VR technology in nursing.