Implementation of Coaching to Address Burnout in Emergency Clinicians

Area of Science:

• Nursing
• Healthcare Management
• Occupational Health

Background:

• Emergency nurses face high burnout rates due to factors like shift work and workplace violence.
• Nearly half of emergency registered nurses (49.3%) experience moderate to severe burnout.
• There is a critical need for effective interventions to combat burnout and turnover in this population.

Purpose of the Study:

• To evaluate the effectiveness of a wellness coaching program in reducing burnout and turnover intention among emergency nurses and advanced practice providers.
• To provide evidence-based solutions for improving the well-being of emergency department staff.

Main Methods:

• A quality improvement project involving 8 registered nurses and 2 advanced practice providers in an emergency department.
• Participants completed 6-8 weeks of individualized, evidence-based wellness coaching.
• Burnout and turnover intention were assessed at baseline and post-intervention.

Main Results:

• Wellness coaching led to significant reductions in emotional exhaustion and turnover intention.
• A small reduction was observed in lack of personal achievement; no effect on depersonalization.
• 90% of participants agreed coaching improved burnout and would consider it again.

Conclusions:

• Wellness coaching is an effective, evidence-based strategy for mitigating burnout and turnover in emergency nurses.
• Further research is required to ascertain the long-term impact and duration of these positive outcomes.