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Teaching communication skills: using action methods to enhance role-play in problem-based learning.

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Enhance medical communication skills with advanced role-play techniques. This study explores methods like warm-ups and role reversal to improve how students deliver bad news using the SPIKES protocol.

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Area of Science:

  • Medical Education
  • Communication Skills Training
  • Simulation-Based Learning

Background:

  • Role-play is a standard simulation method for teaching communication skills.
  • Existing medical education often underutilizes advanced role-play techniques.
  • Effective communication is crucial for patient care, especially in delivering difficult news.

Purpose of the Study:

  • To describe advanced role-play techniques for enhancing medical communication skills.
  • To illustrate the application of these techniques in teaching the SPIKES protocol for breaking bad news.
  • To demonstrate how these methods align with adult learning principles.

Main Methods:

  • Description of a hypothetical teaching session using enhanced role-play.
  • Application of techniques: warm-ups, role-creation, doubling, and role reversal.
  • Teaching the SPIKES (Setting, Perception, Invitation, Knowledge, Emotions, Strategy, Summary) protocol for breaking bad news.

Main Results:

  • Learners are better prepared to adopt different perspectives in role-plays.
  • Development of insight into unspoken attitudes, thoughts, and feelings.
  • Enhanced communication skills through active participation in simulated challenging scenarios.

Conclusions:

  • Advanced role-play techniques significantly improve the teaching of communication skills.
  • These methods foster a deeper understanding of patient emotions and behaviors.
  • The approach supports learner-centered, experiential learning aligned with adult learning theories.