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The 10 building blocks of high-performing primary care
Thomas Bodenheimer1, Amireh Ghorob, Rachel Willard-Grace
1Center for Excellence in Primary Care, Department of Family and Community Medicine, University of California, San Francisco, San Francisco, California.
High-performing primary care is achieved through 10 essential building blocks. These elements, including engaged leadership and patient-team partnerships, form a model for improving patient care delivery.
Area of Science:
- Health Services Research
- Primary Care Medicine
- Healthcare Management
Background:
- Studying exemplar patient-centered primary care practices informed this work.
- Assisting practices in patient-centered transformations highlighted key elements.
Purpose of the Study:
- To formulate the essential elements of high-performing primary care.
- To present a model for improving primary care delivery.
Main Methods:
- Synthesis of innovative thinking transforming primary care in the U.S.
- Identification of foundational and implementation building blocks.
Main Results:
- The 10 building blocks of high-performing primary care were formulated.
- Four foundational blocks (leadership, data, empanelment, team care) support six implementation blocks (partnership, population management, continuity, access, comprehensiveness, coordination, future template).
Conclusions:
- The 10 building blocks describe existing high-performing primary care practices.
- This model provides a framework for practices seeking improvement.
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