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Direct care worker's perceptions of job satisfaction following implementation of work-based learning
Cynthia Lopez1, Diana L White, Paula C Carder
1Portland State University, Portland, OR, USA.
Summary
A work-based learning program improved job satisfaction for Direct Care Workers (DCWs) by enhancing relationships, worker identity, and time management. This study offers a model for understanding these impacts in assisted living settings.
Area of Science:
- Gerontology
- Workforce Development
- Organizational Psychology
Background:
- Direct Care Workers (DCWs) are crucial in assisted living (AL) settings.
- High turnover and job dissatisfaction impact care quality.
- Work-based learning (WBL) programs offer potential solutions.
Purpose of the Study:
- To evaluate the impact of the Jobs to Careers WBL program on DCWs' work lives.
- To understand how WBL influences job satisfaction in AL.
- To develop a conceptual model of WBL program effects.
Main Methods:
- Qualitative data analysis using symbolic interactionism.
- Focus group data from a larger WBL program evaluation.
- Exploration of DCWs' experiences within the Jobs to Careers program.
Main Results:
- The WBL program positively impacted DCWs' job satisfaction.
- Key influencing factors included program curriculum, relational aspects of work, worker identity, and finding time.
- A conceptual model illustrating interrelationships was developed.
Conclusions:
- WBL programs can enhance job satisfaction for DCWs in AL.
- Addressing relational aspects, identity, and time management is crucial for WBL effectiveness.
- The findings have implications for designing and implementing future WBL initiatives.
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