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Reducing violence in healthcare facilities.

Karim H Vellani

    Journal of Healthcare Protection Management : Publication of the International Association for Hospital Security
    |April 9, 2014
    PubMed
    Summary

    Workplace violence incidents, though statistically increasing, affect few employees directly. This highlights an opportunity for administrators and security to develop comprehensive management plans addressing both direct and indirect impacts of workplace violence.

    Area of Science:

    • Healthcare Management
    • Occupational Safety
    • Security Administration

    Background:

    • Healthcare violence incidents are statistically rising.
    • Direct impact is on a small percentage of employees.
    • Heightened awareness presents an opportunity for intervention.

    Purpose of the Study:

    • To analyze the statistics behind healthcare violence.
    • To identify opportunities for administrators and security professionals.
    • To provide elements of an effective workplace violence management plan.

    Main Methods:

    • Statistical analysis of healthcare violence incidents.
    • Review of administrative and security professional roles.
    • Identification of key components for a violence management plan.

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    Main Results:

    • Healthcare violence incidents directly impact a small employee percentage.
    • Indirect impacts include morale degradation, fear, and costs.
    • A comprehensive plan can mitigate both direct and indirect effects.

    Conclusions:

    • Administrators and security must collaborate on workplace violence management.
    • Proactive planning is essential to reduce direct and indirect impacts.
    • Effective plans address the multifaceted nature of workplace violence.