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Disclosing Adverse Events to Patients: International Norms and Trends
Albert W Wu1, Layla McCay, Wendy Levinson
1From the *Center for Health Services and Outcomes Research, Johns Hopkins University, Baltimore, Maryland; †Global Alliance for Improved Nutrition (GAIN), Washington, DC; ‡University of Toronto, Toronto, Ontario, Canada; §University of Technology, Sydney, Australia; ∥Canadian Medical Protective Association (CMPA), Ottawa, Ontario, Canada; ¶University of Colorado, Denver, Colorado; #University of Illinois College of Medicine, Chicago, Illinois; **University of Melbourne, Melbourne, Australia; ††University of Kentucky, Lexington, Kentucky; ‡‡Health Quality & Safety Commission, Wellington, New Zealand; §§Institute for Healthcare Improvement (IHI), Boston, Massachusetts; and ∥∥University of Washington, Seattle, Washington.
Patient safety requires open disclosure of adverse events. Challenges in policy implementation, patient expectations, and legal issues hinder current practices, necessitating comprehensive solutions for better patient care.
Area of Science:
- Healthcare policy
- Patient safety
- Medical ethics
Background:
- Growing global expectation for transparency in healthcare systems regarding adverse events.
- Current patient adverse event disclosure practices frequently do not meet these expectations.
Purpose of the Study:
- To review trends in policy and practice for adverse event disclosure.
- To identify key challenges and potential solutions in implementing effective disclosure.
Main Methods:
- Comparative review of policy and practice in 5 countries (US, UK, Canada, NZ, Australia).
- Thematic analysis of challenges in adverse event disclosure.
Main Results:
- Identified 5 key challenges: policy-to-practice implementation, patient safety theory vs. expectations, quality improvement privilege vs. open disclosure, aligning disclosure with compensation, and measurement difficulties.
- Cross-country analysis reveals common barriers to effective adverse event disclosure.
Conclusions:
- Solutions include education, incentives, legislative reform for protection and disclosure, comprehensive compensation programs, and improved measurement.
- Long-term strategies involve public and healthcare worker education on patient safety and disclosure.
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