Jordanian women's dissatisfaction with childbirth care

Area of Science:

• Obstetrics and Gynecology
• Maternal Health
• Healthcare Quality

Background:

• Childbirth care dissatisfaction negatively impacts maternal well-being and infant bonding.
• Understanding patient experiences is crucial for improving perinatal services.

Purpose of the Study:

• To determine the prevalence of dissatisfaction with intrapartum care among Jordanian women.
• To identify factors associated with this dissatisfaction.

Main Methods:

• A descriptive cross-sectional study was conducted with 320 postpartum women in Jordan.
• Data were collected using the Satisfaction with Childbirth Care Scale and personal/obstetric information.

Main Results:

• A significant majority (75.6%) of women expressed dissatisfaction with their intrapartum care.
• Dissatisfaction linked to the presence of unknown attendants, higher-than-expected labor pain, and inadequate pain management support.

Conclusions:

• High rates of dissatisfaction highlight a critical need to address women's pain experiences and expectations.
• Improving staff communication, education, and implementing evidence-based policies are essential for enhancing childbirth care quality.