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Updated: Apr 29, 2026

Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care
Published on: February 16, 2011
Development and evaluation of a "working together" framework and a tool kit to enhance inter-organizational
Lynn Edwards1, Rick Gibson2, Shannon Ryan Carson3
1Lynn Edwards, BSc Nutrition, PDt, MHSA, Executive Training for Research Application (EXTRA) fellow, is the health services director responsible for primary healthcare and the District Department of Family Practice in Capital Health District Health Authority, in Halifax, Nova Scotia. Lynn facilitates system transformation by overseeing the strategic development and operations of a systems approach to the delivery of primary healthcare.
Abstract:
Healthcare is in a constant state of change and evolution driven by a multitude of complex factors and interactions. Consequently, organizations, teams and individuals in healthcare have to habitually realign their working relationships. Furthermore, research has shown that "working together" relationships fail in the absence of a defined framework. In this research, a novel framework and a tool kit for working together have been developed and evaluated. The framework has a formal process to articulate the intended purpose/outcome, clearly align the type of working relationship with the purpose and identify the barriers and facilitators to working relationships in healthcare.
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