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Engaging bedside care providers in hospital strategic planning fosters commitment and collaboration. This inclusive approach at University of Chicago Medicine created a unified team focused on efficient patient care delivery.

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Area of Science:

  • Healthcare Management
  • Organizational Psychology
  • Strategic Planning in Hospitals

Background:

  • Traditional strategic planning often excludes frontline staff, limiting buy-in and team cohesion.
  • Limited input from bedside care providers can hinder the development of effective and accepted hospital plans.

Purpose of the Study:

  • To explore the impact of inclusive strategic planning on team building and plan implementation.
  • To assess the benefits of 360-degree input in developing a shared vision for patient care services.

Main Methods:

  • Implemented a strategic planning process incorporating 360-degree input from internal and external stakeholders.
  • Focused on identifying a common understanding of future direction within the Patient Care Services division.

Main Results:

  • Developed a strategic vision and plan strengthened by broad-based input.
  • Fostered a cohesive team with a shared purpose transcending professional boundaries.
  • Initiated effective delivery of the strategic plan by a unified team.

Conclusions:

  • Inclusive strategic planning enhances employee engagement and commitment.
  • A shared purpose cultivated through collaborative processes leads to a more effective and cohesive team.
  • Broad-based input strengthens strategic plans and facilitates their successful implementation in healthcare settings.