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Challenges in evaluating clinical governance systems in iran: a qualitative study
Elaheh Hooshmand1, Sogand Tourani2, Hamid Ravaghi3
1Health Sciences Research Center, Department of Health and Management, School of Health, Mashhad University of Medical Sciences, Mashhad, IR Iran.
Evaluating clinical governance in Iran revealed challenges in human resources, clinical quality, and patient-oriented care. A patient-centered approach is crucial for effective clinical governance programs.
Area of Science:
- Healthcare Management
- Quality Improvement
- Health Systems Research
Background:
- Clinical governance is vital for hospital service quality.
- A scientific framework for evaluating hospital clinical governance is lacking.
- This study addresses the need for evaluating clinical governance systems.
Purpose of the Study:
- Identify challenges in evaluating clinical governance systems in Iran.
- Inform the development of effective clinical governance evaluation criteria.
- Enhance the quality of healthcare services through improved governance.
Main Methods:
- Qualitative study design.
- Conducted 15 semi-structured interviews with field experts in 2011.
- Utilized framework analysis for data interpretation.
Main Results:
- Key challenges identified: human resource management, clinical quality improvement, development management, clinical governance organization, and patient-oriented healthcare.
- These challenges impact the effectiveness of current governance systems.
- The findings highlight areas for targeted intervention.
Conclusions:
- Iran's healthcare system needs a clinical governance program.
- The program must adopt a patient-oriented approach in philosophy, operation, and effectiveness.
- Addressing identified challenges is essential for successful implementation and improved healthcare outcomes.
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