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Measuring job quality: a study with bus drivers.

Wendy Jones1, Roger Haslam1, Cheryl Haslam2

  • 1Loughborough Design School, Loughborough University, Loughborough LE11 3TU, United Kingdom.

Applied Ergonomics
|June 20, 2014
PubMed
Summary
This summary is machine-generated.

This study assessed job quality among UK bus drivers using the Deutscher Gewerkschaftsbund Good Work Index (DGB-Index). Results indicate lower job quality compared to non-drivers, but better than German bus drivers, validating the DGB-Index for measuring and comparing job quality.

Keywords:
Bus driversDGB-IndexJob quality

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Area of Science:

  • Occupational Health
  • Workplace Psychology
  • Sociology of Work

Background:

  • Growing interest in job design's impact on worker health.
  • Need for multidimensional understanding and measurement of 'job quality'.
  • Bus drivers often experience poor health and working conditions.

Purpose of the Study:

  • Review concepts of 'job quality' and 'good jobs'.
  • Examine job quality in UK bus drivers.
  • Evaluate the DGB-Index (Deutscher Gewerkschaftsbund Good Work Index) as a measurement tool.

Main Methods:

  • Translated and administered the DGB-Index to 381 UK bus drivers.
  • Compared job quality scores with a control group of non-drivers.
  • Compared results with a sample of German bus drivers.

Main Results:

  • UK bus drivers reported significantly lower job quality than non-drivers in the same organization.
  • UK bus drivers reported better job quality than German bus drivers.
  • The DGB-Index proved effective in measuring job quality.

Conclusions:

  • The DGB-Index is an effective tool for measuring job quality and providing employer feedback.
  • The DGB-Index can be used for international and inter-organizational comparisons of job quality.
  • Job quality assessment is crucial for understanding and improving worker health.