The national mobile health worker project in England

Community services provide essential care to many, often vulnerable, people, families and communities along the spectrum from health promotion to end of life care. The Mobile Health Worker Project is part of a larger project, the Transforming Community Services programme, which was established to support providers make changes to service provision that would provide better health outcomes, as well as increasing efficiency through the use of technology. This paper draws on the results of the two phase Mobile Health Worker project which involved 11 sites around England, the aim of which was to understand the requirements of mobile working. The results demonstrate that increased productivity and efficiency can be achieved by making changes to working processes. The project also provides guidance to increase the rate of mobile working adoption by providing a solid economic basis for investment in and deployment of mobile solutions to community organisations.