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Related Concept Videos

Managing Impressions01:19

Managing Impressions

219
Impression management encompasses individuals' deliberate efforts to shape how others perceive them during social interactions. This behavior is often employed to conform to social norms, secure approval, or pursue specific goals. While it involves selective self-presentation, it is not necessarily deceptive; individuals frequently present authentic aspects of themselves that align with situational demands.Common strategies include:Ingratiation: where individuals use flattery or agreeableness...
219
Impression Management Techniques III: Aligning Actions01:29

Impression Management Techniques III: Aligning Actions

218
Aligning actions are communicative strategies individuals employ to maintain social harmony and preserve personal identity in the face of potential disruptions to social norms. These actions are particularly important in managing social impressions when one's behavior might be seen as inappropriate, incompetent, or morally questionable.Types of Aligning ActionsThe three principal types of aligning actions are disclaimers, accounts, and apologies.DisclaimersDisclaimers are preventive; they are...
218
Impression Management Techniques I: Managing Appearances01:29

Impression Management Techniques I: Managing Appearances

293
Appearance is a multidimensional aspect of self-presentation that encompasses observable attributes such as clothing, grooming, speech, and nonverbal behavior. These elements are often strategically managed to align with socially constructed expectations in different settings. For instance, individuals tailor their appearance during job interviews, social gatherings, or athletic events to meet the perceived norms of those environments.Contextual Adaptation and Social SignalsThe research...
293
Impression Management Techniques IV: Altercasting01:14

Impression Management Techniques IV: Altercasting

260
Altercasting is a strategic communication technique in which an individual imposes a specific identity or social role onto another person to influence their behavior and shape the interaction. By presuming a role—such as “responsible leader” or “patient person”—altercasting encourages the target to conform to that identity, often aligning their behavior with the expectations associated with the role. The power of this tactic lies in its subtlety; once a role...
260
Self-Presentation: Self-Monitoring and Self-Handicapping02:05

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People can go to great lengths to protect their self-image and present themselves in ways that they want others to see them. Sociologist Erving Goffman presented the idea that a person is like an actor on a stage. Calling his theory dramaturgy, Goffman believed that we use “impression management” to present ourselves to others as we hope to be perceived. Each situation is a new scene, and individuals perform different roles depending on who is present (Goffman, 1959). Think about...
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Impression Management Techniques II: Ingratiation01:29

Impression Management Techniques II: Ingratiation

237
Ingratiation refers to deliberate behaviors aimed at increasing one’s attractiveness or likability to a target person, often for strategic interpersonal or social gain. This set of impression management tactics is especially prevalent in hierarchical contexts, where influencing someone with greater power or authority can yield significant benefits. Several distinct ingratiation strategies have been identified, each leveraging psychological cues to foster favor and affiliation.Opinion...
237

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Reputation management.

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    The Journal of Medical Practice Management : MPM
    |August 12, 2014
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    Summary
    This summary is machine-generated.

    Online patient reviews significantly impact physician reputation. This article offers strategies to manage and protect your online presence from negative feedback, safeguarding your practice.

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    Area of Science:

    • Medical practice management
    • Digital health communication
    • Physician reputation management

    Background:

    • The digital age enables patients to easily post online reviews of medical practices and services.
    • While most physician reviews are positive, negative comments can significantly harm a practice's reputation.
    • A physician's reputation is a critical asset in healthcare.

    Purpose of the Study:

    • To discuss the impact of online patient reviews on physician practices.
    • To provide strategies for managing and protecting a physician's online reputation.

    Main Methods:

    • Literature review on online reputation management in healthcare.
    • Analysis of the impact of social media on medical practices.

    Main Results:

    • Negative online reviews pose a significant threat to physician practices.
    • Proactive online reputation management is essential for healthcare providers.

    Conclusions:

    • Physicians must actively manage their online presence to mitigate risks associated with negative reviews.
    • Implementing strategies to protect online reputation is crucial for practice success and patient trust.