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Management of microsystems at Forbes Health System.

D R Patrick1, M G Odell

  • 1Forbes Health System, Pittsburgh, PA.

Journal of the Society for Health Systems
|November 1, 1989
PubMed
Summary
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Forbes Health System utilizes microsystems hardware and software support from Management Engineering. This paper details purchase control, installation, operational support, development, and training management for improved healthcare technology.

Area of Science:

  • Healthcare technology management
  • Health systems engineering
  • Information technology in healthcare

Background:

  • Effective management of microsystems hardware and software is crucial for healthcare operations.
  • Forbes Health System faced the need for structured support in technology acquisition and utilization.

Purpose of the Study:

  • To describe the comprehensive support framework for microsystems at Forbes Health System.
  • To outline key areas of support including purchasing, installation, operations, development, and training.

Main Methods:

  • The Management Engineering department, within the Management Systems Division, provides support.
  • Support encompasses five key areas: Purchase Control, Installation Management, Operational Support, Development Services, and Training Management.

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Main Results:

  • A structured approach to microsystems support has been implemented.
  • Multiple training options, centralized hardware support, and specialized end-user operational support are available.

Conclusions:

  • The established support system enhances the utilization of microsystems hardware and software.
  • Future directions for software and hardware utilization are presented, indicating ongoing technological advancement.