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Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care
Published on: February 16, 2011
Setting the bar: developing quality measures and education programs to define evidence-based, patient-centered,
Kristen Fessele1, Susan Yendro2, Gail Mallory3
1College of Nursing, University of Utah in Salt Lake City.
The Oncology Nursing Society (ONS) developed and tested quality measures to improve cancer patient quality of life. Educational workshops were also provided to oncology nurses on achieving high-quality care.
Area of Science:
- Oncology Nursing
- Quality Improvement
- Healthcare Management
Background:
- The Oncology Nursing Society (ONS) launched a project in 2008 to address high-priority areas for improving cancer patient quality of life.
- Funding was provided by the Breast Cancer Fund of the National Philanthropic Trust to the ONS Foundation.
Purpose of the Study:
- To develop and test quality measures in oncology nursing.
- To enhance the quality of life for patients across the cancer continuum.
- To educate oncology nurses on delivering high-quality care.
Main Methods:
- Expert nurse teams reviewed literature to draft potential quality measures.
- Measures focused on patient/provider importance, high-volume/impact issues, and evidence-based care.
- The Joint Commission's Department of Quality Measurement collaborated on a reproducible testing process.
- Regional education workshops were conducted to demonstrate quality measurement benefits.
Main Results:
- Development and testing of quality measures for oncology nursing.
- Creation of an educational program for nurses on quality improvement.
- Establishment of a reproducible process for quality measure testing.
Conclusions:
- The project successfully developed and tested quality measures in oncology nursing.
- Education initiatives were implemented to support the use of these quality measures.
- The initiative aimed to improve patient quality of life and standardize high-quality care in oncology.
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