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Related Concept Videos

Types of Reports I: Hand-off Report01:25

Types of Reports I: Hand-off Report

1.5K
A hand-off report, also known as a change-of-shift report, is a crucial nursing process that ensures the smooth transition of patient care responsibilities between nursing staff.
Following are the key components and categories of hand-off reports:
Purpose and Process:
1.5K
SBAR I: Understanding the Concept01:29

SBAR I: Understanding the Concept

4.9K
Effective communication among healthcare professionals during hand-off reporting is essential to delivering safe and continuous patient care. Common professional interactions include reports to healthcare team members, hand-off, and transfer reports. Nurses routinely report information to other healthcare team members and also urgently contact healthcare providers to report changes in patient status.
Standardized methods of communication have been developed to ensure that information is...
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Barriers to Effective Communication II01:21

Barriers to Effective Communication II

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The barriers to effective communication also include cultural barriers, semantic barriers, gender barriers, and time constraints.
Cultural barriers:
Differences in values, beliefs, religion, knowledge, and tradition can significantly impact communication. Awareness of nonverbal cues is critical, especially when conversing with a patient from a different culture. What appears appropriate in one culture may be inappropriate in another.
Semantic barriers:
As a result of their tendency to use...
5.0K
Techniques of therapeutic communication I: Active Listening, Sharing Observations, Validation, and Using Touch01:15

Techniques of therapeutic communication I: Active Listening, Sharing Observations, Validation, and Using Touch

7.9K
The history of therapeutic communication can be traced back to Florence Nightingale, who emphasized the importance of developing trusting relationships with patients. She taught that the presence of nurses with patients results in therapeutic healing.
Therapeutic communication is not the same as social interaction. Social interaction has no goal or purpose and consists of casual information sharing, whereas therapeutic communication has a plan or purpose for the conversation. Therapeutic...
7.9K
Role of Communication in the Nursing Process II: Planning and Implementation01:25

Role of Communication in the Nursing Process II: Planning and Implementation

2.5K
Several factors are considered while creating a patient's care plan. Motivation is a factor in improving communication, and patients often require encouragement to try different approaches involving significant change. It is essential to involve the patient and family in decisions about the plan of care to determine whether the suggested methods are acceptable. Consider meeting critical comfort and safety needs before introducing new communication methods and techniques. Allow adequate time...
2.5K
Role of Communication in the Nursing Process III: Evaluation and Documentation01:08

Role of Communication in the Nursing Process III: Evaluation and Documentation

1.9K
A successful patient outcome depends mainly on the evaluation stage of the nursing process. Evaluation determines effectiveness by reviewing what was done previously after the completion of nursing interventions. Every time a healthcare professional steps in or administers treatment, they must reassess or evaluate the action to ensure the intended result. During the evaluation phase, there are three probable patient outcomes:
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Related Experiment Video

Updated: Apr 22, 2026

Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care
14:32

Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care

Published on: February 16, 2011

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Multidisciplinary handoffs improve perceptions of communication.

Lauren G Solan1, Connie Yau1, Heidi Sucharew2

  • 1Divisions of Hospital Medicine and.

Hospital Pediatrics
|October 16, 2014
PubMed
Summary

A multidisciplinary handoff bundle improved resident perceptions of communication quality and safety during increased handoffs under new duty hour standards. This intervention enhanced team collaboration and reduced potential errors.

Keywords:
communicationduty hour standardshandoffmultidisciplinarypediatric

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Assessment and Communication for People with Disorders of Consciousness
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Area of Science:

  • Medical Education
  • Patient Safety
  • Healthcare Communication

Background:

  • Communication errors during patient handoffs are a primary cause of sentinel events.
  • The Accreditation Council for Graduate Medical Education 2011 duty hour standards (DHS) necessitate more frequent patient handoffs.

Purpose of the Study:

  • To evaluate if a multidisciplinary group handoff bundle enhances communication within the 2011 DHS.
  • To assess the impact of a standardized handoff process on resident perceptions and patient safety.

Main Methods:

  • Two groups piloted the 2011 DHS over one month.
  • Group A implemented a multidisciplinary handoff bundle (residents, charge nurses, standardized mnemonic, training); Group B received only a mnemonic card.
  • Resident surveys and tracking of unanticipated patient occurrences (UPOs) measured outcomes.

Main Results:

  • Group A showed significant improvements in handoff quality, efficiency, comfort, and safety perceptions (P ≤ .05).
  • Group B had no significant changes.
  • UPOs occurred in 17% of Group A and 11% of Group B cases, with unaddressed nursing concerns being the most common cause.

Conclusions:

  • A multidisciplinary handoff bundle involving residents and charge nurses improved resident perceptions of handoffs and communication.
  • The intervention demonstrated potential for enhancing safety and efficiency under new duty hour regulations.