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Patients' perspectives on providing a stool sample to their GP: a qualitative study
Donna M Lecky1, Meredith K D Hawking1, Cliodna A M McNulty1
1Public Health England Primary Care Unit, Gloucester.
Collecting stool samples is difficult for patients due to embarrassment and lack of information. Providing clear instructions and convenient drop-off options can improve sample return rates for disease outbreak investigations.
Area of Science:
- Public Health
- Medical Sociology
Background:
- Stool specimen collection presents significant challenges for participants, hindering effective disease outbreak investigation.
- Informal feedback highlights patient difficulties with the stool sample collection process.
Purpose of the Study:
- To identify barriers encountered by patients during stool sample collection and specimen return.
- To determine factors that can enhance the stool sample collection and return process.
Main Methods:
- A qualitative patient interview study was conducted in Gloucester, UK.
- Twenty-six patients, with and without prior stool collection experience, were interviewed using a schedule based on the theory of planned behaviour.
- Interview transcripts were analyzed using a modified framework analysis.
Main Results:
- Key barriers included embarrassment, fear of results, hygiene concerns, privacy issues, and insufficient information.
- Personal benefit was the primary motivator for sample collection and return.
- Patients strongly emphasized the need for an informational leaflet on stool collection.
Conclusions:
- General practitioners (GPs) can implement simple changes to improve patient experience and increase stool sample return rates.
- Direct distribution of collection kits by GPs, rather than receptionists, may facilitate patient inquiries.
- Providing an information leaflet and dedicated drop-off boxes can boost patient confidence and reduce embarrassment.
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