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Updated: Apr 20, 2026

Assessment of Age-related Changes in Cognitive Functions Using EmoCogMeter, a Novel Tablet-computer Based Approach
Published on: February 14, 2014
[Analysis of how elderly internet users react to unexpected situations]
Marten Haesner1, Anika Steinert2, Julie Lorraine O'Sullivan2
1Forschungsgruppe Geriatrie der Charité Universitätsmedizin Berlin, Reinickendorfer Str. 61, 13347, Berlin, Deutschland. marten.haesner@charite.de.
Older adults struggle with unexpected internet issues, often unable to solve problems independently. Web platform design should prioritize simplicity for inexperienced senior users.
Area of Science:
- Gerontology
- Human-Computer Interaction
- Digital Inclusion
Context:
- The digital divide persists between younger and older generations regarding internet usage.
- Computer anxiety negatively impacts internet use among older adults.
- Limited understanding exists on how seniors manage online issues at home.
Purpose:
- To analyze elderly individuals' behavior when encountering unexpected problems on an internet portal.
- To determine if older users can independently resolve issues and their observable reactions during interaction.
Summary:
- A clinical trial with 50 adults aged 60+ simulated common web platform problems.
- User behavior was assessed via logging data, videography, and questionnaires.
- Participants experienced significant difficulties, with many unable to complete tasks independently.
Impact:
- Findings highlight substantial challenges older adults face with dynamic web content.
- Web platform developers should focus on intuitive design and avoid complex multitasking features for seniors.
- This research informs the creation of more accessible and user-friendly internet experiences for the elderly population.
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