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The Long and Short of Genetic Counseling Summary Letters: A Case-control Study
J Roggenbuck1, R Temme, D Pond
1Genetics Department, Children's Hospitals and Clinics of Minnesota, 2525 Chicago Ave. S, Minneapolis, MN, 55404, USA, jennifer.roggenbuck@osumc.edu.
A concise genetic counseling summary letter format significantly improved parent satisfaction and emotional well-being following a new diagnosis. Shorter, simpler letters are more effective for diverse educational backgrounds.
Area of Science:
- Medical Genetics
- Patient Communication
- Health Literacy
Background:
- Genetic counseling summary letters aim to reinforce information but patient responses are understudied.
- Effectiveness of different genetic counseling letter formats on patient comprehension and emotional response is not well understood.
Purpose of the Study:
- To assess the effectiveness of two genetic counseling summary letter formats: a traditional narrative versus a concise, lay-term version.
- To evaluate patient/family satisfaction, usefulness, and emotional reactions to different letter formats.
Main Methods:
- A case-control study involving parents of children with a new genetic diagnosis.
- Control group (n=85) received a 4-5 page narrative letter.
- Case group (n=64) received a 1.5 page concise letter using simple language and bullet points.
Main Results:
- Parents receiving the concise letter rated it significantly higher (p=0.023), especially regarding emotional response (anxiety, depression, coping).
- The concise letter group also reported higher satisfaction with the genetic counseling session (p=0.039).
- Concise letters were found to be more effective across diverse educational backgrounds, unlike longer, detailed letters.
Conclusions:
- A short, concise genetic counseling summary letter format is preferred by parents and associated with a more positive emotional adaptation.
- Simplified communication in genetic counseling summary letters enhances understanding and emotional support for families.
- Training genetic counselors in medical and educational writing can improve patient communication effectiveness.
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