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Use of Six Sigma for eliminating missed opportunities for prevention services
LisaAnn S Gittner1, Baqar A Husaini, Pamela C Hull
1Political Science and Public Administration, Texas Tech University, Lubbock (Dr Gittner); Center for Prevention Research, Tennessee State University, Nashville (Drs Husaini and Emerson); Division of Epidemiology, Vanderbilt University, Nashville, Tennessee (Dr Hull); Department of Family and Community Medicine (Dr Levine), Department of Pediatric Medicine, Meharry Medical College, Nashville, Tennessee (Dr Tropez-Sims); Department of Health Services Management and Policy, East Tennessee State University, Johnson City (Dr Reece); and Baylor University, Houston, Texas (Dr Zoorob).
Abstract:
Delivery of primary care preventative services can be significantly increased utilizing Six Sigma methods. Missed preventative service opportunities were compared in the study clinic with the community clinic in the same practice. The study clinic had 100% preventative services, compared with only 16.3% in the community clinic. Preventative services can be enhanced to Six Sigma quality when the nurse executive and medical staff agree on a single standard of nursing care executed via standing orders.
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