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A Balanced Scorecard With Strategy Map: Measuring the Value of a Nursing Sabbatical
Jennifer L Embree1, Constance F Swenty, Gina Schaar
1Department of Community and Health Systems, Indiana University School of Nursing, Indiana University-Purdue University Indianapolis (Dr Embree), and College of Nursing and Health Professions, University of Southern Indiana, Evansville (Drs Swenty and Schaar).
Journal of Nursing Care Quality
|March 13, 2015
Summary
Nurse burnout leads to resignations. Professional nurse sabbaticals, supported by balanced scorecards and strategy maps, can improve retention by demonstrating program benefits and aligning with organizational goals.
Area of Science:
- Healthcare Management
- Nursing Workforce Studies
- Organizational Psychology
Background:
- High rates of nurse burnout contribute significantly to staff turnover in healthcare.
- Retention of experienced nurses is a critical challenge for healthcare organizations.
- Innovative strategies are needed to support and retain the nursing workforce.
Purpose of the Study:
- To explore the potential of professional nurse sabbaticals as a strategy for nurse retention.
- To demonstrate how balanced scorecards and strategy maps can support the implementation of nurse sabbatical programs.
- To connect nurse sabbatical programs with organizational mission and outcomes.
Main Methods:
- Utilized balanced scorecards and strategy maps as analytical tools.
- Focused on identifying key performance indicators related to financial, customer, operational, and human capital aspects.
- Conceptualized the framework for evaluating the benefits of nurse sabbaticals.
Main Results:
- Balanced scorecards can quantify the financial benefits of nurse sabbaticals.
- Strategy maps illustrate improvements in customer experience and operational efficiency.
- These tools highlight the necessary human capital development for sustainable programs.
Conclusions:
- Professional nurse sabbaticals offer a viable solution to mitigate nurse burnout and improve retention.
- Balanced scorecards and strategy maps are effective tools for demonstrating the value and strategic alignment of sabbatical programs.
- Implementing nurse sabbaticals requires a clear understanding of their multifaceted benefits to the organization and its staff.
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