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Introduction to Psychological Disorders01:19

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A Cognitive Paradigm to Investigate Interference in Working Memory by Distractions and Interruptions
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Disruptive behavior within the workplace.

Charlene R Small1, Susan Porterfield2, Glenna Gordon3

  • 1Florida State University, College of Nursing, 129 Royal Oaks Court, Crawfordville, FL 32327, USA.

Applied Nursing Research : ANR
|April 25, 2015
PubMed
Summary
This summary is machine-generated.

Disruptive behavior, including verbal, electronic, and physical abuse, is prevalent in healthcare workplaces, with nurses frequently experiencing it. Many nurses perceive their work environment as high-risk for repeated incidents.

Keywords:
Disruptive behaviorElectronic abuseNursePhysical abuseVerbal abuseWork environment

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Area of Science:

  • Nursing
  • Healthcare Management
  • Workplace Safety

Background:

  • Healthcare workers face elevated risks of workplace disruptive behavior.
  • Nurses are particularly susceptible to disruptive behaviors compared to other healthcare professionals.

Purpose of the Study:

  • To determine the incidence of disruptive behavior among nurses.
  • To identify factors associated with disruptive behavior occurrences.
  • To examine organizational procedures for handling disruptive incidents.

Main Methods:

  • Quantitative, descriptive survey design.
  • Nurses surveyed on experiences of disruptive behavior in the past 12 months.
  • Disruptive behavior defined as verbal, electronic, or physical abuse.

Main Results:

  • 2,821 participants confirmed experiencing verbal, electronic, and physical disruptive behavior.
  • Majority rated their work environment at high risk for disruptive behavior (at least once every 6 months).
  • Significant associations found between age, position, experience, education, and various forms of disruptive behavior.

Conclusions:

  • Disruptive behavior (verbal, electronic, physical) is evident in nursing workplaces.
  • Work environments are perceived as high-risk for recurrent disruptive behavior.
  • Position and education significantly correlate with reporting comfort and susceptibility to workplace violence.