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Organisations often struggle to support grieving employees, leading to productivity loss. This study highlights the need for better bereavement policies and training in social services to aid bereaved staff effectively.

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Area of Science:

  • Workplace mental health
  • Human resource management
  • Grief and loss studies

Background:

  • Failure to support grieving employees incurs significant costs, including reduced productivity and low morale.
  • Social service organisations face unique challenges in implementing bereavement policies.
  • Employee well-being is crucial for organisational success and stability.

Purpose of the Study:

  • To examine the implementation of bereavement policies in social service organisations.
  • To raise awareness of current practices in supporting grieving employees.
  • To understand the management of bereaved staff returning to work.

Main Methods:

  • A qualitative research approach was employed.
  • Six participants from New Zealand social service organisations were recruited using purposive sampling.
  • Data was collected through email interviews.

Main Results:

  • Bereavement leave policies varied in flexibility beyond the statutory three days.
  • Organisational staff often felt unprepared to support grieving employees, relying on external resources.
  • A potential gap in understanding cultural mourning practices was identified.

Conclusions:

  • Organisational attitudes and support for grieving employees require significant improvement.
  • Inadequate support for bereaved staff negatively impacts individuals and the organisation.
  • Further research is needed to explore the costs of neglecting employee grief.