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Distress and job satisfaction after robbery assaults: a longitudinal study
G Giorgi1, J M Leon Perez2, F Montani3
1Department of Psychology, European University of Rome,Via degli Aldobrandeschi 190, 00163 Roma, Italy, gabriele.giorgi@unier.it.
Occupational Medicine (Oxford, England)
|May 15, 2015
Summary
Workplace robbery causes psychological distress, leading to job dissatisfaction over time. Interventions should focus on restoring employee health and organizational trust after assaults.
Area of Science:
- Occupational Health Psychology
- Trauma Studies
- Organizational Behavior
Background:
- Workplace violence poses significant risks to employee health and safety.
- Previous research predominantly used cross-sectional designs, limiting understanding of long-term effects.
- External/intrusive violence can lead to psychological distress and impact employee well-being.
Purpose of the Study:
- To investigate the longitudinal impact of workplace robbery exposure on psychological distress.
- To examine the relationship between traumatic events and subsequent job dissatisfaction.
- To explore the development of anxiety, depression, dysphoria, and loss of confidence post-robbery.
Main Methods:
- A two-wave panel design was employed, surveying bank employees after a robbery.
- Data collection occurred at two time points: 48 hours to 1 week post-robbery (T1) and 2 months later (T2).
- Structural equation models were utilized to analyze the data and assess model fit.
Main Results:
- A total of 513 participants completed the T1 survey, with 175 completing T2.
- Psychological distress was found to be simultaneously associated with job dissatisfaction.
- This association between distress and dissatisfaction persisted from the immediate aftermath to 2 months post-robbery.
Conclusions:
- Findings support a synchronous effects model, indicating immediate and ongoing links between distress and dissatisfaction.
- Interventions post-assault should address both physical health recovery and restoration of employee trust in the organization.
- The study offers a longitudinal perspective on workplace robbery outcomes, addressing limitations of prior research.
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