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Toshihiro Takeda1, Naoki Mihara1, Rie Nakagawa2

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Area of Science:

  • Medical Informatics
  • Patient Safety
  • Clinical Communication

Background:

  • Effective communication between doctors and nurses is crucial for patient safety in hospitals.
  • Current paper-based instruction systems in Japan present challenges in tracking revision history and active orders, leading to potential human errors.
  • Medical errors stemming from communication breakdowns pose a significant risk in healthcare settings.

Purpose of the Study:

  • To develop and evaluate a template-based computerized instruction entry system to enhance medical safety and reduce ward workloads.
  • To standardize medical instructions and prevent overlapping orders through a unified template system.
  • To improve the clarity and accessibility of patient instructions for healthcare providers.

Main Methods:

  • Development of a template-based computerized system with 382 standardized instruction templates, including admission and preoperative sets.
  • Implementation of a system allowing easy template input, standardization of instruction descriptions, and prevention of order overlap.
  • Display of instructions in a calendar format to visualize instruction shifts and active orders, with options for per-item changes.

Main Results:

  • The developed system successfully standardized instruction entry, with 66% of instructions entered via templates and 34% as free-text comments.
  • The template system facilitated easy input and prevented instruction overlap by combining related items.
  • The calendar display effectively represented instruction shifts and current active orders, aiding in clarity.

Conclusions:

  • The template-based computerized instruction entry system significantly contributes to medical safety by preventing communication errors among medical staff.
  • Standardization and easy input through templates reduce ward workloads and minimize the risk of human error associated with paper-based instructions.
  • The system's design, including template sets and calendar display, enhances the clarity and management of patient instructions.