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Updated: Apr 11, 2026

Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care
Published on: February 16, 2011
INFORMed choices: facilitating shared decision-making in health care
Michael Beckmann1,2,3, Catherine Cooper4, Daniel Pocock5
1Department of Obstetrics and Gynaecology, Mater Health Services, Brisbane, Queensland, Australia.
A five-minute video presentation improved patient understanding and satisfaction regarding ruptured membranes at term. Women reported unbiased information, evidence-based facts, and involvement in decision-making after the video intervention.
Area of Science:
- Clinical Medicine
- Patient Education
- Health Communication
Background:
- Ruptured membranes at term require clear patient communication.
- Effective information delivery is crucial for informed decision-making.
Purpose of the Study:
- To evaluate the impact of a video presentation on patient understanding and satisfaction.
- To assess the effectiveness of the INFORM structure in clinical consultations.
Main Methods:
- A clinical audit was conducted before and after introducing a five-minute video.
- The video utilized the INFORM structure: Information, Facts, Options, Reasons, Meaning.
- The intervention was applied during clinical consultations for ruptured membranes at term.
Main Results:
- Women reported information was more unbiased and evidence-based post-video.
- Increased patient involvement in decision-making was observed.
- Overall satisfaction with provided information significantly improved.
Conclusions:
- A brief video presentation, using the INFORM structure, enhances patient understanding and satisfaction.
- This intervention supports evidence-based, patient-centered care for ruptured membranes at term.
- Video adjuncts can improve health communication in clinical settings.
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