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The Assaultive Staff Action Program (ASAP): 25 Year Program Analysis.

Raymond B Flannery1,2

  • 1Department of Psychiatry, Cambridge Health Alliance, Harvard Medical School, 1493 Cambridge street, Cambridge, MA, 02139, USA. raymond_flannery@hms.harvard.edu.

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The Assaulted Staff Action Program (ASAP) provides voluntary peer support for staff assaulted by patients. This 25-year review examines its effectiveness in crisis intervention and reducing assaults.

Keywords:
ASAPAssaulted Staff Action ProgramCrisis interventionPatient assaultsStaff victims

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Area of Science:

  • Healthcare Management
  • Occupational Psychology
  • Crisis Intervention

Background:

  • Patient assaults on healthcare staff can lead to significant psychological distress.
  • The Assaulted Staff Action Program (ASAP) was developed as a peer-help crisis intervention program.
  • Previous reports have detailed ASAP's functions and services over 5-year intervals.

Purpose of the Study:

  • To report on the most recent 5-year interval of the Assaulted Staff Action Program (ASAP).
  • To examine the program's strengths and limitations over its 25-year service period.
  • To evaluate ASAP's impact on psychological sequelae and assault rates.

Main Methods:

  • Review of program data and outcomes over a 5-year period.
  • Analysis of ASAP's functions, service provisions, and effectiveness.
  • Examination of program strengths and limitations across 25 years of operation.

Main Results:

  • ASAP is associated with cost-effective, quality support for assault victims.
  • Facilities with ASAP have reported declines in patient assaults.
  • The program has provided continuous crisis intervention and peer support for 25 years.

Conclusions:

  • ASAP demonstrates sustained effectiveness in supporting staff after patient assaults.
  • The program contributes to a reduction in workplace assaults within healthcare facilities.
  • Long-term evaluation highlights ASAP's value in occupational mental health and safety.