Rogers' adoption model in the implementation of change

Area of Science:

• Computer Science
• Information Systems
• Healthcare Informatics

Background:

• The increasing complexity of healthcare demands efficient implementation of new systems.
• Rogers' theory of innovation adoption provides a valuable lens for understanding user acceptance.
• Previous studies have highlighted the challenges associated with technology integration in clinical settings.

Purpose of the Study:

• To analyze employee responses to the implementation of a new computer system in a large hospital.
• To apply Rogers' innovation adoption theory to understand varying degrees of acceptance and rejection behaviors.
• To identify implications for clinical nurse specialists during technological change initiatives.

Main Methods:

• Qualitative analysis of employee feedback and behavioral patterns.
• Application of Rogers' six categories of adoption (innovators, early adopters, early majority, late majority, laggards, non-adopters).
• Case study approach focusing on a specific hospital in the upper Midwest.

Main Results:

• Identification of distinct employee response categories based on Rogers' model.
• Correlation between specific employee roles and adoption behaviors.
• Insights into factors influencing resistance and acceptance of the new computer system.

Conclusions:

• Understanding employee adoption patterns is crucial for successful system implementation.
• Clinical nurse specialists can leverage innovation theory to facilitate smoother technology integration.
• Tailored strategies are needed to address diverse employee responses to healthcare technology.